Last Updated: June 2026

At BDbasket, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, products, and services. By accessing or using BDbasket, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Order and Purchase History
  • Customer Support Communications
  • IP Address
  • Browser and Device Information
  • Website Usage and Analytics Data

How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Provide customer support
  • Manage customer accounts
  • Deliver products and services
  • Improve website performance and user experience
  • Send order updates and service notifications
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations
  • Measure advertising and marketing performance

Facebook, Instagram and Meta Services

BDbasket may use Meta technologies including Facebook Login, Meta Pixel, Conversion API, Instagram integrations, and Meta Advertising services. These tools may collect information regarding website visits, purchases, product views, and advertising interactions to improve user experience and advertising effectiveness.

Cookies

We use cookies and similar technologies to enhance website functionality, remember user preferences, maintain shopping cart information, analyze traffic, and improve our services. You may disable cookies through your browser settings, although some features may not function properly.

Information Sharing

We do not sell your personal information. We may share information with trusted third parties including:

  • Payment Processors
  • Delivery and Logistics Partners
  • Customer Support Providers
  • Analytics Services
  • Advertising Platforms including Meta
  • Government Authorities when required by law

Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based service can be guaranteed 100% secure.

Data Retention

We retain personal information only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us using the details below.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

BDbasket
Website: https://bdbasket.xyz
Email: info@bdbasket.xyz
Phone: +8801921122151
Dhaka, Bangladesh